Securely Access Your Netcoins® Crypto Account
Netcoins® provides a fast, reliable, and secure platform for Canadians to buy and sell cryptocurrencies. Before you can trade, deposit, or withdraw, you'll need to log into your account securely. This guide will walk you through the login process, how to troubleshoot issues, and best practices to keep your account secure.
Why Netcoins®?
Founded in Canada, Netcoins® is a registered crypto trading platform that allows you to:
- Buy and sell Bitcoin, Ethereum, and other major coins
- Fund your account with CAD through Interac e-Transfer or wire
- Withdraw funds to your bank securely
- Use Netcoins Pay for crypto-powered spending
Logging into Your Account 🖥️
Here’s how to sign into your Netcoins® account safely:
- Visit www.netcoins.com/login
- Enter your registered email address
- Input your secure password
- Complete the 2FA prompt (if enabled)
- Click “Sign In”
Two-Factor Authentication (2FA) 📲
Two-factor authentication adds a second layer of security. We strongly recommend enabling it via:
- Google Authenticator
- Authy
- Other TOTP-compatible apps
You’ll be asked for a verification code every time you log in, especially from a new device.
Trouble Logging In? 🤔
If you're having trouble accessing your account, check the following:
- Ensure your email and password are correct
- Check for typos and verify CAPS LOCK is off
- Make sure you're on the official Netcoins® website
- If using 2FA, verify your device time is synced
Locked Out of Your Account?
If you've entered your password incorrectly multiple times, you may be locked out for a short period. Wait 15–30 minutes and try again, or contact support.
How to Reset Your Password 🔄
- Go to login page
- Click “Forgot Password”
- Enter your email address
- Check your inbox and follow the reset link
If you don’t receive an email, check your spam or junk folder. If problems persist, reach out to support@netcoins.com.
How to Keep Your Account Safe 🛡️
- Enable 2FA immediately
- Never share your password or login details
- Use a secure, private device
- Avoid public Wi-Fi for account access
- Watch out for phishing emails or fake login pages
Mobile Login Experience 📱
Netcoins® is mobile-friendly. Log in directly through your mobile browser or use the Netcoins Pay app:
- Download the app from iOS App Store or Google Play
- Log in with your same Netcoins credentials
- Use biometrics (Face ID/Fingerprint) for convenience
Account Verification Upon Login ✅
For first-time users or large transactions, additional verification may be required:
- ID verification (e.g., driver's license or passport)
- Selfie verification for facial match
- Proof of address (bank statement or utility bill)
After You Log In: What’s Next?
- View your crypto portfolio
- Deposit funds (CAD or crypto)
- Place buy or sell orders
- Withdraw to bank or wallet
Get Help Fast 🆘
If you need help logging in or managing your account:
- Visit the Netcoins® Help Center
- Email: support@netcoins.com
- Use the live chat